Mavibet believes every user's personal data belongs to them. In this policy, we openly explain what data is collected, why it is collected, and how it is kept secure.
Our Privacy Policy is divided into six key sections. Each section clearly outlines your rights and our responsibilities.
A full breakdown of what data is collected and why — covering registration, KYC verification, and service improvement.
Details on SSL encryption, server security, and the policy governing staff access to user data.
When your data is shared with third parties — and when it never will be.
Details on your right to view, correct, or request the deletion of your personal data.
What types of cookies are used, why they are used, and how you can manage them.
How to contact Mavibet with any privacy-related questions or complaints.
As an online betting and gaming platform, Mavibet serves millions of users every day. Collecting certain information is essential to this process — without it, account verification, payment processing, and platform security cannot be guaranteed.
Collecting data doesn't mean misusing it. Mavibet believes every user's personal information belongs to them. Our responsibility is to keep that data secure, use it only for necessary purposes, and never use it for anything beyond that.
In this document, we've explained everything as clearly as possible — what data we collect, why we collect it, where it's stored, how long we keep it, and what rights you have. If any part is unclear, feel free to ask us in Bengali via live chat.
Mavibet collects information in two main ways — directly from users, and automatically during platform use. Full details are provided below:
Information Provided Directly:
Automatically collected information:
| Data type | Reason for Collection | Mandatory? |
|---|---|---|
| Name & date of birth | Age Verification & KYC | Yes |
| Mobile number | Login Verification & Notifications | Yes |
| Email address | Account contact details | Yes |
| ID Document Photo | KYC Legal Requirements | Yes (before withdrawal) |
| Payment Information | Transaction Processing | Yes |
| IP Address | Security & fraud prevention | Automatic |
| Profile picture | Personal preferences | No |
Mavibet uses collected data exclusively for the purposes listed below. It is never used for anything beyond these purposes — that is our commitment.
Marketing messages are only sent when the user has opted in. You can turn off notifications at any time from your account settings.
Mavibet does not generally share your information with third parties. However, limited data is shared with trusted partners where necessary to operate the service. The reasons and scope for each case are outlined below:
Every partner listed above is bound by an agreement aligned with Mavibet's data protection policy. They may not use the data they receive for any purpose beyond what has been specified.
Mavibet uses industry-standard technology to keep your data secure. Multiple layers of protection are in place, so if one layer is compromised, the others remain active.
Technical Security Measures:
Data Retention Period: Your data is retained for as long as your account remains active. Even after account closure, KYC documents and transaction records are kept for a legally required period — typically five years.
Mavibet uses cookies on its website and app. Cookies are small text files stored in your browser that help the platform remember your preferences and session.
Types of cookies Mavibet uses:
Most browsers let you manage cookies through their settings, where you can block or delete them. Please note that disabling essential cookies may prevent login and some core features from working properly.
Mavibet believes every user should have full control over their own data. The following rights apply to all users:
To exercise any of the rights listed above, reach out via live chat or email us at support@mavibet.fun. We will respond within 30 days of receiving your request.
Mavibet strictly prohibits anyone under the age of 18 from creating an account or using the platform. We do not knowingly collect any information from minors.
If Mavibet becomes aware that a minor's information is associated with an account, that account will be closed immediately and the relevant data will be securely deleted.
Mavibet may update this Privacy Policy when necessary. You will be notified via your registered mobile number or email before any significant changes take effect. The date of the latest update is always shown at the top of this page.
Continued use of the platform after any changes are made will be considered acceptance of the updated policy. If you do not agree with the new policy, please contact support before closing your account.
For any questions, requests, or complaints regarding our Privacy Policy, please get in touch through the following:
Once your complaint is submitted, you will receive a reference number to track its progress. For complex matters, Mavibet's policy is to provide a full response within 30 days.
If you believe Mavibet has violated your data rights and your complaint has not been resolved to your satisfaction, you have the right to escalate the matter to the relevant international regulatory authority.
Mavibet treats the protection of user data not merely as a legal obligation, but as an ethical responsibility.
Contact us via live chat or email to receive a full breakdown of the information stored in your account.
If there are any errors in your name, phone number, or other details, you can request a correction — it will be completed within 7 business days.
You can unsubscribe from SMS or email marketing notifications at any time through Account Settings.
You can request a download of your betting history and account information in CSV format.
After account closure, requests to delete data beyond the legally required retention period will be accepted.
Have a question about the Privacy Policy? Ask us anytime via Live Chat.